Privacy Policy
CoolCAD Electronics Inc. (“CoolCAD,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, submit a contact form, interact with our online services, or communicate with us.
This Privacy Policy is intended to provide clear and transparent information about our privacy practices. It is written to reflect how our website actually operates. Our website is primarily informational and business-to-business in nature. We do not operate customer account portals, process payments through this website, sell personal information, or use personal information for cross-context behavioral advertising.
Important Summary: CoolCAD Electronics Inc. does not sell, rent, or lease personal information. We do not knowingly share personal information for cross-context behavioral advertising. We use contact forms, Google Analytics, Google reCAPTCHA, and a cookie consent banner to operate, secure, and improve our website.
Contents
- 1. Scope of This Privacy Policy
- 2. Information We Collect
- 3. Sources of Personal Information
- 4. How We Use Personal Information
- 5. Legal Bases for Processing
- 6. Cookies and Similar Technologies
- 7. Google Analytics and Google reCAPTCHA
- 8. How We Disclose Personal Information
- 9. Data Retention
- 10. Security
- 11. International Transfers
- 12. Your Privacy Rights
- 13. California Privacy Notice
- 14. Other U.S. State Privacy Rights
- 15. Children’s Privacy
- 16. Third-Party Websites
- 17. Updates to This Privacy Policy
- 18. Contact Us
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through the CoolCAD Electronics Inc. website and related online interactions. It applies when you:
- Visit or browse our website;
- Submit information through a contact form or inquiry form;
- Communicate with us by email or other business channels;
- Interact with cookies, analytics technologies, or security tools used on our website.
This Privacy Policy does not apply to third-party websites or services that we do not own or control. Third-party websites linked from our website are governed by their own privacy policies.
2. Information We Collect
2.1 Information You Provide Directly
We may collect personal information that you voluntarily provide to us, including:
- Name;
- Company name;
- Job title or business role, if provided;
- Email address;
- Telephone number, if provided;
- Message content submitted through contact forms;
- Any other information you choose to include in your communication with us.
2.2 Information Collected Automatically
When you visit our website, we may automatically collect limited technical and usage information, including:
- IP address;
- Browser type and version;
- Operating system;
- Device type;
- Referring URL;
- Pages viewed;
- Date and time of access;
- Approximate geographic location derived from IP address;
- Website performance and diagnostic information;
- Cookie identifiers and consent preferences.
2.3 Information We Do Not Collect Through This Website
Our website does not currently collect or process the following through website functionality:
- Credit card or payment card information;
- Customer account credentials;
- Social media login information;
- Government identification numbers;
- Health information;
- Precise geolocation information;
- Biometric information;
- Information from contests, sweepstakes, or promotions.
3. Sources of Personal Information
We collect personal information from the following sources:
- Directly from you when you submit a form or communicate with us;
- Automatically from your browser or device when you visit our website;
- From service providers that help us operate, analyze, secure, and maintain our website.
4. How We Use Personal Information
We use personal information for legitimate business purposes, including:
- Responding to inquiries and requests;
- Communicating with business contacts;
- Providing customer support;
- Operating, maintaining, and improving our website;
- Analyzing website traffic and performance;
- Protecting our website from spam, automated abuse, fraud, and security threats;
- Maintaining records of communications;
- Complying with legal obligations;
- Enforcing our rights and protecting our business interests.
We do not use website visitor information to make automated decisions that produce legal or similarly significant effects.
5. Legal Bases for Processing
Where the General Data Protection Regulation (GDPR), UK GDPR, or similar laws apply, we rely on the following legal bases for processing personal information:
| Processing Activity | Personal Information | Legal Basis |
|---|---|---|
| Responding to inquiries | Name, company, email, phone, message content | Legitimate interests; consent where applicable |
| Website analytics | IP address, device data, usage data, cookie identifiers | Consent where required; legitimate interests where permitted |
| Website security and spam prevention | IP address, browser and device data, interaction signals | Legitimate interests; legal obligation where applicable |
| Maintaining business records | Contact information and communications | Legitimate interests; legal obligation |
| Compliance with law | Information necessary to comply with applicable requirements | Legal obligation |
6. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember cookie preferences, analyze website performance, and help protect our forms from spam and abuse.
Some cookies are strictly necessary for the operation and security of the website. Other cookies, such as analytics cookies, are used only with your consent where required by applicable law.
For complete information about the cookies used on our website, including their purposes, retention periods, and how to manage your preferences, please see our Cookie Policy.
You may update or withdraw your cookie preferences at any time by selecting the Cookie Preferences link available on our website.
7. Google Analytics and Google reCAPTCHA
7.1 Google Analytics
We use Google Analytics to better understand how visitors interact with our website, improve site performance, and evaluate the effectiveness of our content. Google Analytics may collect technical and usage information such as IP address, device information, browser information, pages visited, and interaction data.
Google Analytics information is used for website measurement and improvement. We do not sell Google Analytics data.
7.2 Google reCAPTCHA
We use Google reCAPTCHA to help protect website forms from spam, automated submissions, and abuse. reCAPTCHA may analyze technical information and interaction signals to determine whether a submission is likely to be from a human user or an automated system.
Use of Google reCAPTCHA is subject to Google’s applicable privacy and terms disclosures.
8. How We Disclose Personal Information
We do not sell, rent, or lease personal information.
We do not knowingly share personal information for cross-context behavioral advertising.
We may disclose personal information in limited circumstances, including to:
- Website hosting providers that host and maintain our website;
- Form processing providers that enable contact form submissions;
- Analytics providers that help us understand website performance;
- Security providers that help protect the website from spam, fraud, and abuse;
- Professional advisors such as legal, accounting, or compliance professionals;
- Government authorities, regulators, or courts where required by law;
- Successors or assigns in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to applicable law.
Service providers are expected to use personal information only as necessary to provide services to us and not for their own independent purposes unless permitted by law.
9. Data Retention
We retain personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Category | Typical Retention Period |
|---|---|
| Contact form submissions | As long as needed to respond to the inquiry and maintain business records. |
| Business communications | As long as needed for business, legal, or recordkeeping purposes. |
| Server logs and security records | For a limited period necessary for security, diagnostics, and abuse prevention. |
| Analytics data | According to analytics settings and applicable cookie consent choices. |
| Cookie consent records | As long as necessary to document and honor consent preferences. |
10. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. These safeguards may include SSL/TLS encryption, access controls, software updates, monitoring, and security measures intended to reduce the risk of unauthorized access, disclosure, alteration, or destruction.
No website, system, or method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect the information we process.
11. International Transfers
CoolCAD Electronics Inc. is located in the United States. If you access our website from outside the United States, your information may be processed and stored in the United States or in other jurisdictions where our service providers operate.
Where required by applicable law, we rely on appropriate safeguards for international transfers of personal information.
12. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate personal information;
- Request deletion of personal information;
- Request restriction of processing;
- Object to certain processing activities;
- Withdraw consent where processing is based on consent;
- Request a copy of your personal information in a portable format;
- Appeal a denied privacy request where applicable law provides that right;
- Lodge a complaint with a data protection authority where applicable.
To exercise your rights, please contact us using the contact information listed at the end of this Privacy Policy. We may need to verify your identity before responding to your request.
13. California Privacy Notice
This section applies to California residents and supplements the rest of this Privacy Policy. It is intended to comply with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).
13.1 Categories of Personal Information Collected
| Category | Examples | Collected? | Purpose |
|---|---|---|---|
| Identifiers | Name, company, email address, phone number, IP address | Yes | Responding to inquiries, website operation, security, analytics |
| Internet or electronic network activity | Pages viewed, browser information, device information, referring URL | Yes | Website analytics, performance, security |
| Professional or employment-related information | Company name, title, business role if voluntarily provided | Yes, if provided | Responding to business inquiries |
| Commercial information | Records of products or services requested | Limited, if provided | Responding to inquiries |
| Sensitive personal information | Government IDs, precise geolocation, health data, biometric data | No | Not collected through this website |
13.2 Categories of Sources
We collect personal information directly from you, automatically from your browser or device, and from service providers that help us operate and secure our website.
13.3 Business or Commercial Purposes
We collect and use personal information to respond to inquiries, provide support, operate and improve our website, maintain security, analyze traffic, comply with law, and protect our rights.
13.4 Categories of Personal Information Disclosed
We may disclose identifiers, internet activity information, and inquiry information to service providers that assist with hosting, analytics, website security, and contact form processing.
13.5 Sale or Sharing of Personal Information
CoolCAD Electronics Inc. does not sell personal information.
CoolCAD Electronics Inc. does not knowingly share personal information for cross-context behavioral advertising.
You may still use the Cookie Preferences link available on our website to manage analytics cookies and other non-essential cookies.
13.6 Sensitive Personal Information
We do not use or disclose sensitive personal information for purposes that require a right to limit under the CPRA.
13.7 Your California Rights
California residents may have the right to:
- Know what personal information we collect, use, disclose, sell, or share;
- Access personal information we have collected about you;
- Correct inaccurate personal information;
- Delete personal information, subject to legal exceptions;
- Opt out of sale or sharing, if applicable;
- Limit use of sensitive personal information, if applicable;
- Not be discriminated against for exercising privacy rights.
13.8 Global Privacy Control
Where required by applicable law, we recognize browser-based Global Privacy Control (GPC) signals as a request to opt out of activities that may constitute sale or sharing of personal information.
13.9 Authorized Agents
You may designate an authorized agent to submit a privacy request on your behalf. We may require verification of your identity and the agent’s authority to act for you.
14. Other U.S. State Privacy Rights
Residents of certain U.S. states, including but not limited to Colorado, Connecticut, Delaware, Iowa, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia, may have rights under applicable state privacy laws.
Depending on the law that applies, these rights may include the right to access, correct, delete, obtain a copy of personal data, opt out of certain processing, or appeal a denied request.
CoolCAD Electronics Inc. does not sell personal information and does not knowingly process personal information for targeted advertising as defined by many U.S. state privacy laws.
15. Children’s Privacy
Our website is intended for business and general informational purposes. It is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take appropriate steps to delete it.
16. Third-Party Websites
Our website may include links to third-party websites, distributors, partners, or external resources. We do not control third-party websites and are not responsible for their privacy practices, security, or content. Please review the privacy policies of any third-party websites you visit.
17. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we update the policy, we will revise the “Last Updated” date at the top of this page.
18. Contact Us
If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:
CoolCAD Electronics Inc.
7850 Walker Drive, Suite 140
Greenbelt, MD 20770
Email: [email protected]
